So if you're okay with that, they're fine.Otherwise, they ignore what you ask, and get aggressive when you ask for changes at the end. kind of haircut they like, and they'll do that regardless of what you ask for. I've been here a lot because of it's convenient location, and every time it's been awful. But as a former customer, what I expected was an apology, not an accusation. I'm glad to learn that you don't allow phones now. Wherever she is from doesn't matter - I had a hair cut at Jean-Claude Biguine on Lexington Ave that I regret to. The woman was on her phone full time and she even invited me to watch it with her. But I will not take down my review since I did have a bad experience there. Apparently I was wrong that people here don't pay attention - clearly you care about the reviews and claim to be professional. Life is too short to waste your chance on people whose attention is somewhere else.Response to the owner:Hi I appreciate your quick response.

I left and booked the earliest appointment with my usual mid-town Japanese hair salon right away to save myself from crying.Advice for anyone looking to get their hair cut: walk away from the bad ones. I tried to communicate with her but she didn't seem to be aware that she was not doing it right. She also trimmed my side ban in a zig zag shape that can hardly be called stylish. The fact that this is allowed during a customer's seating is very unprofessional. While cutting my hair, she occupied herself watching a live stream of a bird hatching eggs on her phone. And she trimmed my hair unevenly - from the back you would see my hair trimmed obliquely. I asked for a simple trim, nothing fancy.

The fact that the stars are so extreme should inform you something.I had my worst hair cut in my life at this salon. I'm surprised to see the overall score for this place to be 4.4 as of now.

His Manhattan by Tracy Lorraine